SHIPPING & DELIVERY
A confirmation Email from Green Hill will be sent to you with tracking No. once your order is processed and shipped. By which you can track your track your shipment, the tracking of the shipment is available up to 24 hours from the time of shipment dispatch.
Free Shipping is offered for the lighter items only and products which are heavy in weight and in volume is charged with standard shipping charges. Heavy items normally have no express delivery, requirement from customer with express delivery will lead to extra shipping charges payable by the customer.
A chart of the destinations with delivery of Head Items is presented below.
Customers from outside the UK and USA are responsible for the legal delivery into their respective countries, as the orders shipped to those countries may be subject to import duties, taxes and other tariffs, although it may not be the case with most of the countries but due to different custom rules and regulations in different countries, the customer may pay additional cost of custom duties. To avoid any inconvenience in with your shipment at your destination, it is highly recommended to know about the custom rules and regulations imposed in your own country.
All the additional custom clearance charges and import duties under Green Hill Product Shipping is paid by the customer, however if the parcel returned because the customer was not traced out by the courier, or is returned by the custom authorities from destination countries, we refund these orders but without Shipping and Return Shipping Fee.
The parcels returned by custom may sometime take long time to be received at our warehouse.
- Region wise Shipping:
- Shipments within Europe are delivered within 5 to 7 Days.
- Shipments to USA and Canada may take upto 10 Days.
- Shipments within UK are delivered within 2 Days.
- Expedite shipments within UK are delivered with 24 Hours.
- Working Days and Hours
- Normal Working Days are Monday to Friday.
- Orders received are processed on working days only.
- Orders which are received after 2 PM may be processed on the following day.